What is the difference between Elite Life^® and traditional concierge services?
Elite Life^® ’s exclusive Lifestyle Management solutions have been created especially for busy people like you. Unlike traditional concierge services, we provide personal assistance in many different aspects of our clients’ lives. As your personal Lifestyle Manager, our work can involve everything from picking up your dry cleaning to arranging the most intimate aspects of your special occasion, we will even bring you your spare set of house keys should you lock yourself out; we are here to take care of all the small details. Need an electrician or carpenter? We do not just give you a list of names to call; we actually call them on your behalf and arrange a service time that is suitable for you. It is our way of offering you a truly Elite service.

Who is a typical Elite Life^® client?
The archetypal Elite Life^® client wants a high quality of life but has little time to organise their ‘world’. Our clients are busy, successful and focused professionals who recognise the personal value of our services in maintaining a healthy work life balance and reducing stress.

Are there any limits to the services Elite Life^® can provide?
No, we have an extensive professional network both within the UK and overseas which enables us to meet a diverse range of client requests. As long as your request is legal and ethical, we will do everything in our power to get it done.

How do I purchase services?
Time is bought in advance (with a minimum purchase of one hour) and is valid for 12 months from the date of purchase. The more hours you buy, the cheaper it becomes. Please contact us for more information.

How do I make a service request?
Simply contact Elite Life^® via telephone, email, SMS or fax with your request.

Does Elite Life^® have a minimum notice period?
The normal notice period required when making a request is 48 hours, however we will accept any last minute requests although depending on the service requested execution of the task might be affected.

How does Elite Life^® track the time used on my request?
We use a time-tracking system to ensure that your time is accurately redeemed.

Is Elite Life^® affiliated with any professional organisations?
Yes, Elite Life^® is registered with the:

• International Concierge and Errand Association (ICEA)
• of Professional Declutterers & Organisers (APDO-UK)
• Federation of Small Businesses (FSB)
• Security Industry Authority (SIA) 
• Office for Standards in Education (OFSTED) 
• London Chamber of Commerce

How does Elite Life^® select its suppliers?
Before joining the Elite Life^® team all third-party suppliers are scrupulously vetted; their references and accreditations are checked and double-checked, and their levels of knowledge and expertise thoroughly tested.

Will my personal information be made available to third parties?
No, Elite Life^® is registered under the Data Protection Act 1998 and takes its clients' confidentiality very seriously.